Return & refund policy
Last Updated: August 10, 2025
At Liquisip, we custom-built each product with care and precision to deliver the best possible results, with complete transparency. We truly hope you’ll love our products as much as we do. However, if you ever need to return a product, simply reach out to us, and we’ll handle everything for you.
We offer refunds / replacements only in following cases:
You received a wrong shipment
You received a damaged product
If any of the above situations arise, please initiate a return or replacement request within 7 (seven) days of delivery. To do so, simply email us at hello@liquisip.in, and we’ll be happy to assist you.
How do I return ?
To get the return process started, CLICK HERE
How many times I can register for Return/Exchange?
Returns/Exchange can only avail once, only.
How soon will I get my refund?
Once we receive the returned order, our service team will review it. If the issues you described are verified, we will process your refund within 24 hours.
It will take up-to 3 to 5 business days for refund to reflect in your account, after the return item has been delivered and inspected by us.
For Pre-paid orders, the refund will be credited to the original source of payment.
Returns or claims will not be accepted or considered valid after 7 (seven) days from the date of product delivery.
Kindly allow us 48 hours to review your request. Once approved, we will arrange a reverse pickup, and our courier partner will collect the order directly from your doorstep.
NOTE :- If you have received an SMS or EMAIL of order delivered status and if it's not received by you, please email or contact us within 24 hours.
Email: hello@liquisip.in
Phone no.: 9497507788
Self-Shipping of orders for returns :
In case your pincode is non-serviceable for a reverse pick up, you’ll have courier the product(s) to the following address:
Liquisip LLP
Kannankai, Pilicode Panchayath, Kasaragod
Kerala, PIN: 671310
Phone: 9497507788
To prevent any loss or damage while in transit, ensure that the items are packed securely and that the ORDER ID and registered mobile number are included on the packaging.
All items must be in unused condition with all original tags attached and packaging intact.
Once we receive your return at WH, we will process your refund along with the self-shipping charge, which is upto Rs. 100.
PLEASE NOTE :-
We request that you do not use The Professional Couriers for self-return as they are not reliable. Ensure that your courier costs don't exceed the amount specified above. We recommend using 'Speed Post' as your courier service. Speed Post is owned by the Government of India and has the most widely distributed postal network in India.
